Terms of service
OVERVIEW
Welcome to Olureva! The terms “we,” “us,” and “our” refer to Olureva.
Olureva operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Olureva is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is accurate, current, and complete and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display and describe our products accurately. However, colors, appearance, sizing, packaging, or other product characteristics may vary depending on your device, display settings, manufacturing changes, or other factors.
We do not guarantee that the appearance of any product will be exactly the same as depicted on our website.
Product descriptions, pricing, availability, and other information may be changed at any time without notice.
We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase.
Olureva reserves the right to accept, decline, limit, or cancel any order, subject to applicable law.
Your order is not accepted until we confirm acceptance and successfully process payment.
Please review your order carefully before submitting it. Once an order enters processing or fulfillment, we may not be able to accommodate cancellation or modification requests.
If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, or phone number provided with the order.
Purchases are subject to our Return and Refund Policy, including our 30-Day Money-Back Guarantee.
You represent that purchases made through the Services are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, promotions, discounts, and offers may change without notice.
The price charged for a product will be the price displayed at the time the order is placed, subject to correction of errors where permitted by law.
Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import charges, or other fees.
Promotional offers may be subject to separate terms and conditions. If separate promotion terms conflict with these Terms, the specific promotion terms will apply to that promotion.
You agree to provide accurate, current, and complete purchase and payment information.
You represent that you are authorized to use any payment method submitted and agree to pay all valid charges associated with your order.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times shown on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, severe weather, government action, incorrect customer information, or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information regarding order processing, tracking, and delivery.
SECTION 6 — INTELLECTUAL PROPERTY
The Services, including trademarks, branding, text, graphics, images, product reviews, videos, audio, design elements, and other content, are owned by or licensed to Olureva and are protected by applicable intellectual property laws.
The Services are provided for your personal, non-commercial use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell, or exploit any portion of the Services without prior written authorization, except where permitted by law.
Olureva’s names, logos, product names, designs, and slogans are trademarks or intellectual property of Olureva or its licensors.
Shopify’s trademarks and intellectual property remain the property of Shopify.
SECTION 7 — OPTIONAL TOOLS
We may provide access to tools or services offered by third parties.
We do not necessarily monitor or control these third-party tools.
Access to such tools may be provided “as is” and “as available” without warranties or endorsements.
Your use of third-party tools is at your own discretion and risk, and you should review the applicable third party’s terms and privacy practices.
New features, tools, or resources added to the Services may also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to websites, products, services, or resources provided by third parties.
We are not responsible for examining or evaluating the accuracy, content, security, or practices of third-party websites or services.
Your use of third-party websites is at your own risk.
Any concerns regarding third-party products or services should be directed to the applicable third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Olureva is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our store are made directly with Olureva.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Olureva, including any injury, damage, or loss resulting from products or services purchased from Olureva.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to your purchases and transactions with Olureva.
SECTION 10 — PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Our Privacy Policy is available at:
https://olureva.com/policies/privacy-policy
Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information relating to your use of the Services.
You can review Shopify’s privacy practices through Shopify’s Consumer Privacy Policy.
SECTION 11 — FEEDBACK
If you submit reviews, suggestions, ideas, feedback, proposals, photographs, videos, or other content to us (“Feedback”), you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback for legitimate business purposes, subject to applicable law.
You represent that you have the necessary rights to any Feedback you provide and that your Feedback does not violate the rights of another person.
You are responsible for the accuracy and legality of Feedback you submit.
We may remove Feedback that we reasonably determine violates these Terms, applicable law, or the rights of others.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel affected orders where permitted by law.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
- Violate applicable laws or regulations.
- Infringe intellectual property or other legal rights.
- Harass, abuse, threaten, defame, or harm another person.
- Submit false or misleading information.
- Transmit malware, viruses, or harmful code.
- Engage in spam, phishing, scraping, unauthorized data collection, or fraudulent activity.
- Circumvent security or access controls.
- Interfere with the operation or security of the Services.
- Impersonate another person or organization.
- Use the Services in a manner that exposes Olureva, Shopify, our customers, or others to harm or liability.
We reserve the right to suspend or terminate access to the Services for violations of these Terms.
SECTION 14 — AUTOMATED AGENTS
Automated or semi-automated software, services, bots, agents, or similar technology may not access or interact with the Services in a deceptive, unauthorized, or unlawful manner.
We may use technical measures to limit automated access.
Automated systems must not attempt to bypass CAPTCHAs, security controls, access restrictions, or other measures intended to protect the Services.
SECTION 15 — TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including for violations of these Terms, suspected fraud, security concerns, unlawful activity, or misuse of the Services.
Obligations that by their nature should survive termination will continue to apply after termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and products made available through the Services are provided on an “as is” and “as available” basis except where we expressly state otherwise.
We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
Nothing in these Terms excludes or limits warranties or consumer rights that cannot legally be excluded or limited.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Olureva and its affiliates, partners, officers, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms limits liability that cannot legally be excluded or limited under applicable law.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Olureva, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims arising from:
- Your material breach of these Terms;
- Your violation of applicable law or the rights of another person; or
- Your unlawful or unauthorized use of the Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and severed where necessary.
The remaining provisions will remain valid and enforceable.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with policies and other terms posted through the Services, constitute the agreement between you and Olureva relating to your use of the Services.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms as permitted by applicable law.
SECTION 22 — GOVERNING LAW
These Terms and any separate agreements through which we provide the Services will be governed by the laws applicable in the jurisdiction where Olureva is headquartered, without limiting any mandatory consumer protections available to you under applicable law.
SECTION 23 — HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 — CHANGES TO THESE TERMS
You may review the most current version of these Terms at any time on this page.
We may update these Terms from time to time to reflect changes to our Services, operations, policies, or legal requirements.
Where required by law, we will provide notice of material changes.
Your continued use of the Services following an effective update constitutes acceptance of the revised Terms where permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Olureva
Email: support@olureva.com