Shipping policy

Thank you for shopping with Olureva.

Order Processing
Orders are typically processed within 1–5 business days. Processing times may be longer during holidays, high-volume periods, or due to circumstances outside our control.

Estimated Delivery Times
Estimated delivery times may vary depending on the destination and carrier. Delivery estimates are not guaranteed.

Once your order has shipped, you will receive tracking information by email when available.

Shipping Delays
Olureva is not responsible for delays caused by shipping carriers, customs, severe weather, incorrect shipping information, or other circumstances outside our control.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at support@olureva.com. We cannot guarantee that changes can be made once an order has entered processing or fulfillment.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or appears to be lost in transit, please contact us at support@olureva.com and include your order number so we can help.

International Orders
International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their local authorities unless otherwise stated at checkout.

Contact Us
For shipping questions, contact us at support@olureva.com.