Refund policy
30-Day Money-Back Guarantee
We want you to feel confident with your purchase. If you’re not completely satisfied, you can request a refund within 30 days of delivery.
No questions asked.
To request a refund, contact us within 30 days of receiving your order and provide your order number and the email address used at checkout.
Once your refund is approved, it will be returned to your original payment method. Please allow a few business days for your bank or card provider to process the refund.
Important: Shipping fees, if any, are non-refundable unless the order arrived damaged, defective, or incorrect.
If your order arrives damaged, defective, or incorrect, please contact us and we’ll make it right.
Business Mailing Address
Olureva
1065 SW 8th St #2396
Miami, FL 33130
United States
Email: support@olureva.com
For returns or refunds, please contact our support team before sending any products. This mailing address is for business correspondence and is not a product return facility.