Privacy policy
Last updated: September 25, 2026
Olureva operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Olureva is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy with respect to the collection, processing, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymous or de-identified information that cannot reasonably be linked to an individual.
Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information:
- Contact information, including your name, email address, phone number, billing address, and shipping address.
- Payment and financial information, including payment method, payment confirmation, transaction details, and payment information processed through our payment providers.
- Account information, including account credentials, preferences, and settings, if applicable.
- Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
- Communications, including information you provide when contacting customer support or otherwise communicating with us.
- Device and technical information, including your browser, device type, network connection, IP address, and other identifiers.
- Usage information, including information about how you browse, navigate, and interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.
- Automatically through the Services, including through cookies and similar technologies.
- From Shopify and other service providers that help us operate the store.
- From business partners, advertising partners, and other third parties where permitted by law.
How We Use Your Personal Information
We may use personal information to:
- Process and fulfill your orders.
- Process payments, refunds, returns, and exchanges.
- Arrange shipping and delivery.
- Provide customer support.
- Maintain and manage your account, if applicable.
- Send order confirmations, shipping notifications, and other transactional communications.
- Improve and personalize the Services.
- Recommend products or offers that may interest you.
- Send marketing or promotional communications where permitted by law.
- Detect, prevent, and investigate fraud, security threats, abuse, or illegal activity.
- Comply with legal obligations and valid legal requests.
- Enforce our Terms of Service and other policies.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:
- Shopify.
- Payment processors.
- Fulfillment and shipping providers.
- Customer support providers.
- Analytics and technology providers.
- Cloud hosting and storage providers.
- Marketing and advertising partners.
- Professional advisers where appropriate.
- Government authorities or law enforcement where required by law.
We may also disclose personal information:
- When you direct or consent to the disclosure.
- In connection with a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or other business transaction.
- To protect our rights, customers, Services, or others.
- To comply with applicable law, legal process, or government requests.
Relationship With Shopify
Our store is hosted and powered by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its platform and related services.
Information submitted through our store may be transmitted to Shopify and other service providers, including providers located outside the country where you live.
For additional information about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy and Privacy Portal.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Services, remember your preferences, understand how visitors use the website, measure performance, prevent fraud, and support advertising or marketing activities.
Depending on your location, you may have the ability to manage certain cookie and privacy preferences through our website or Shopify’s customer privacy tools.
Marketing and Advertising
We may use personal information to send promotional communications or display advertising where permitted by applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
Opting out of marketing communications will not prevent us from sending transactional or service-related messages concerning your orders or account.
Depending on where you live, you may also have the right to opt out of certain targeted advertising, sale, or sharing of personal information.
You may exercise available data-sharing opt-out rights through our website where applicable.
Third-Party Websites and Services
The Services may contain links to websites, apps, or services operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services. We encourage you to review the privacy policies and terms of any third-party service you use.
Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at support@olureva.com so we can review and, where appropriate, delete the information.
Security and Retention of Personal Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to:
- Provide the Services.
- Maintain customer records.
- Process and document transactions.
- Fulfill legal, accounting, tax, or regulatory obligations.
- Resolve disputes.
- Detect or prevent fraud.
- Enforce our agreements and policies.
Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request a copy of certain personal information.
- Request portability of certain personal information.
- Opt out of certain targeted advertising, sale, or sharing activities.
- Withdraw consent where processing is based on consent.
- Manage your marketing preferences.
- Appeal certain privacy-related decisions where required by law.
These rights are not absolute and may apply only in certain circumstances.
We may need to verify your identity before processing a privacy request.
We will not discriminate against you for exercising rights available to you under applicable privacy laws.
Global Privacy Control and Data Sharing Opt-Out
Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or activities considered a “sale” or “sharing” under applicable privacy laws.
Where supported, our website may recognize Global Privacy Control signals and process them in accordance with applicable law.
You may also use the privacy or data-sharing opt-out options made available through our website.
International Transfers
We may transfer, store, or process personal information outside the country where you live.
Where required by applicable law, we use recognized safeguards and transfer mechanisms when transferring personal information internationally.
Complaints
If you have a complaint or concern regarding how we process personal information, please contact us at support@olureva.com.
Depending on where you live, you may also have the right to contact or lodge a complaint with your local privacy or data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or legal requirements.
When we make updates, we will revise the “Last updated” date above and provide any additional notice required by applicable law.
Contact Us
For questions about this Privacy Policy, privacy requests, or other privacy-related concerns, please contact us using the information below.
Business Name: Olureva
Email: support@olureva.com
Phone: (513) 229-9340
Business Mailing Address:
Olureva
1065 SW 8th St #2396
Miami, FL 33130
United States